Privacy Policy - COSY SUNDAY

ABOUT THIS PRIVACY POLICY

At COSY SUNDAY, accessible from http://www.cosysunday.com, one of our main priorities is the privacy of our visitors. This Privacy Policy document outlines the types of information collected and recorded by COSY SUNDAY and PROFASHION (Suisse) SA and how we use, protect, and manage it.
This Privacy Policy applies only to our online activities and is valid for visitors to our website regarding the information they shared with COSY SUNDAY and PROFASHION (Suisse) SA. This policy does not apply to any information collected offline or via channels other than this website. Pursuant to and for the purposes of:

Article 13 of Regulation (EU) 679/2016 General Data Protection Regulation (GDPR),
Article 18(a) of the Federal Act on Data Protection (FADP),
Article 9 of UAE Federal Decree Law No. 45 of 2021 on the Protection of Personal Data, and
Article 8 of the DIFC Data Protection Law No. 5 of 2020,

COSY SUNDAY and PROFASHION provide you with the following information.

IDENTITY OF THE DATA CONTROLLER

The data controllers for COSY SUNDAY and PROFASHION are as follows:

PROFASHION (Suisse) SA: For Switzerland and the EU, located at Via Giovan Battista Pioda 9, 6900 Lugano, Switzerland.
COSY SUNDAY Fashion, Shoes and Accessories Ltd: For the UAE and DIFC, located at Unit GA-00-NZ-G0-RT-16, Level GF, Gate Avenue – North Zone, DIFC, Dubai.

For any queries, please contact [email protected].

WHAT DATA DO WE COLLECT?

We collect various types of information depending on how you interact with our site:

Personal Information: This includes details such as your name, email address, phone number, and other contact information. We may collect this when you directly provide it through contact forms, account registration, or subscription services.
Usage Data: Information about how you interact with our site, such as your IP address, browser type, and access times. This helps us analyze and improve our services.
Sensitive Information: If voluntarily provided, this may include preferences or other details requiring a higher level of protection. We ensure this data is securely processed.
Log Files: We use log files to analyze trends, administer the site, and gather demographic information. The information includes IP addresses, browser type, ISP details, and time stamps, which are not linked to personally identifiable information

COOKIES

We use cookies to enhance your experience on our website. The categories of cookies we use include:

Strictly Necessary Cookies: Essential for site functionality, such as maintaining your login session and shopping cart.
Performance Cookies: Collect anonymous data to understand user behavior and improve site performance (e.g., Google Analytics cookies).
Functionality Cookies: Store preferences like language and location to provide a tailored experience.
Targeting Cookies: Track browsing habits for personalized advertising. These cookies are placed by third-party advertising networks.

You can manage your cookie preferences through your browser settings or use tools like Google Analytics Opt-out and Your Online Choices for behavioral advertising.

HOW WE USE YOUR DATA

We use the information we collect in various ways, including:

Operating and maintaining our website,
Personalizing and enhancing user experiences,
Analyzing user behavior to improve site performance,
Developing new features and services,
Communicating with users for customer service and promotional purposes (with consent),
Detecting and preventing fraudulent activity.

DATA STORAGE AND SECURITY

COSY SUNDAY and PROFASHION are committed to ensuring the security of your personal data:

Data Storage: All personal data is stored exclusively on secure cloud services managed by COSY SUNDAY and PROFASHION. The Data Processor guarantees that no data will be copied, stored, or processed outside of our authorized cloud service without explicit permission. Any breach of this condition will be treated as a violation with legal consequences.
Employee Access: Only authorized personnel have access to personal data, and they are required to adhere to confidentiality agreements and data protection regulations. The Data Processor guarantees that all employees with access to sensitive information are properly trained and monitored to ensure compliance.

DATA SHARING AND TRANSFERS

COSY SUNDAY and PROFASHION do not sell, trade, or rent users’ personal data to third parties. However, we may share your data in the following circumstances:

Service Providers: We work with trusted partners who assist in operating our website and services, provided they comply with strict data protection standards.
Legal Requirements: We may disclose data to comply with legal obligations.
Data transferred outside of Switzerland, the EU/EEA, or UAE (including DIFC) is protected by legal mechanisms such as Standard Contractual Clauses or equivalent safeguards.

DATA PROTECTION RIGHTS

In accordance with GDPR and FADP regulations, you have the following rights:

Access: Request copies of your data.
Rectification: Request corrections to inaccurate information.
Erasure: Request deletion of your data under certain conditions.
Restriction: Request limitation of data processing.
Objection: Object to the processing of your data for specific purposes.
Data Portability: Request a copy of your data in a standard format.

To exercise these rights, please contact us at [email protected]. We will respond within one month.

CHILDREN’S INFORMATION

COSY SUNDAY and PROFASHION do not knowingly collect personal information from children under the age of 13. If you believe your child has provided such information, please contact us immediately at [email protected] to have the data removed.

CONSENT

By using our website, you consent to this Privacy Policy and agree to its terms. If you wish to withdraw your consent at any time, please adjust your browser settings or contact us directly at [email protected].

THIRD-PARTY PRIVACY POLICIES

COSY SUNDAY and PROFASHION’s Privacy Policy does not apply to other advertisers or websites. We encourage you to review the privacy policies of these third parties for detailed information on their practices and how to opt out of their services.

COMPLAINTS

If you have any questions or concerns about our Privacy Policy, please contact us at [email protected]. You may also file a complaint with the Federal Data Protection and Information Commissioner (FDPIC) or the relevant supervisory authority in your country if you believe your data protection rights have been violated.

CHANGES TO THIS PRIVACY POLICY

COSY SUNDAY and PROFASHION reserve the right to update this Privacy Policy at any time. We will notify users of significant changes by updating this document on our website. Please review this Privacy Policy periodically to stay informed about our practices.