Shipping cost and Times
We offer free worldwide express or domestic express shipping (generally 2-3 business days) on all orders. For now, shipping options are limited to Switzerland and Italy, but we are working on it to offer you the best shipping experience we can.
In the near future, all EU countries, as well as GCC countries, will be included in the list of delivery destinations.
On Sundays and public holidays, delivery is not offered.
We are unable to deliver to PO boxes, only to a standard postal address, including street name and house number.
Since we are not yet able to ship to certain areas, we suggest that you choose another shipping destination or contact our Customer Care team (email@example.com) to help you find a solution.
Free no-hassle returns are offered for every item you received from us in accordance with our Returns Policy. You will find a return label in the envelope enclosed in the parcel. You will only need to call the courier and hand over the parcel and the return label.
Taxes and Duties
COSY SUNDAY makes your shopping experience comfortable. We ship to your destination on a DDP (Deliverable Duty Paid) basis, which means that all relevant import taxes and duties will be paid by us and are already included in the price you see in the shop. There are no hidden or additional charges.
Shipping Insurance for our Products
We and our courier partner guarantee that your purchase will be safe until it reaches you. Once your purchase has been delivered to the address provided and signed, it is no longer covered by insurance.
If the package goes missing, we can start an investigation in cooperation with our shipping partner. Please contact Customer Care if you have this issue.
Purposes and Functionalities of the Website
Registration and Personal Account
Processing of your Personal Data by COSY SUNDAY
While COSY SUNDAY takes reasonable care to make sure the information available on the Website is accurate and up to date, COSY SUNDAY does not make any representation or give any guarantee as to the completeness, accuracy or currency of information on the Website, including for example product descriptions, indications on prices and/or availability thereof on the Website. We made every effort to display as accurately as possible the appearance, and particularly the colours, of our products displayed on this Website. However, the actual colour you will see will depend on your monitor and computer settings and we cannot guarantee that your monitor will accurately display our colours. On occasion, we may modify or remove, either temporarily or permanently, certain products and/or services displayed on or made available through the Website. We may also modify the applicable price for any such products/services, or to circumstances in which we can modify and/or withdraw any products that are available on the Website, without any prior notice to you.
COSY SUNDAY’s Content
All right, title and interest in and to the Website and all of its content, including, but not limited to, its software or HTML code and other computer code contained in both the Website’s back-end and front-end components, the Website’s visual user interface, text, graphics, scripts, artwork, photographs, images, designs, audiovisual materials and any other materials that form in any way part of the Website (collectively, ” COSY SUNDAY’s Content “) is exclusively owned by COSY SUNDAY and/or its licensors, if any. All of COSY SUNDAY’s content is protected by national intellectual property laws, including but not limited to trademark laws, and international treaty provisions on intellectual property rights.
COSY SUNDAY’s Trademarks
Your Use of the Website
You hereby acknowledge and agree that you may not and may not permit, assist or allow any third party to:
copy, reproduce, publish, transmit, distribute, upload, post, publicly display, encode, translate, modify or create derivative works from, sell, licence or otherwise distribute this Website or any COSY SUNDAY’s Content, including but not limited to mirroring, framing or linking to any third party’s computer, server, web site;
access or use this Website or any COSY SUNDAY’s Content for any commercial purposes, including any advertising or advertising revenue generating activity on your own or any third party’s website, platform or other online space or means;
use any automatic or manual process aimed at accessing, acquiring, copying or monitoring the Website or the COSY SUNDAY’s Content or any part thereof, and/or in any way reproducing the structure or appearance of the Website or any COSY SUNDAY’s Content, or circumventing any copy-protection devices, obtaining or attempting to obtain any materials, documents or information made available through the Website, for example by resorting to deep-links, page-scrapers, robots, spiders, or similar technologies;
access or attempt to access any portion, section or feature of the Website, or any other systems or networks connected to the Website or any COSY SUNDAY’s server to which you are not allowed to access, by resorting to hacking, password mining or any other illegitimate technologies or means;
probe, scan or test the vulnerability of the Website or any other computer or network connected to the Website;
breach the protection, security or authentication measures on the Website;
reverse look-up, trace or seek to trace any information regarding any other user of or visitor to the Website, or any other customer, or carry out any similar activity;
take any action that imposes an unreasonably or disproportionately large load on the infrastructure of the Website, or any systems or networks connected to the Website; and
use any device, software, mechanism or any other technology aimed at interfering or attempting to interfere with the proper working of the Website or any transaction being conducted on the Website, or with any other person’s use of the Website.
Any content, file, document, feedback, comment, suggestion, idea, data, information, image, picture and generally any materials that you submit to the Website or to COSY SUNDAY with reference to this Website or to the use of this Website or any part or section thereof (“ User’s Content ”) shall be deemed non-confidential and non-proprietary. We reserve the right to use such User’s Content on an unrestricted basis, including but not limited to save, store, copy, reproduce, publish, post, transmit, distribute, display, modify, translate, incorporate in other materials and in any way commercially exploit it. COSY SUNDAY shall have the unlimited right to use any ideas, concepts, know-how, or techniques received by COSY SUNDAY as User’s Content, for any purpose whatsoever including, but not limited to, developing, manufacturing and marketing products based on such information, and without the user who submitted, created and/or realised the relevant User’s Content being entitled to receive any compensation. COSY SUNDAY thus invites you not to send us through the Website any content, item or information that may fall within the aforementioned categories and/or that you consider to be confidential or proprietary.
Third Party Content
The Website may contain, use or display content created by third parties, information obtained from public sources and/or links to external websites or web pages operated by third parties ( “Third Party Content” ). COSY SUNDAY does not control or monitor such Third Party Content and is not responsible or liable for the accuracy, security or reliability of any Third Party Content and cannot and does not guarantee that such Third Party Content will not contain any virus or any other functionalities suitable to damage the users’ data and/or property. Any link or reference to any Third Party Content connected to the Website is not and shall not be construed in any way as an endorsement by COSY SUNDAY of the linked or referenced Third Party Content. Access to any Third Party Content is at your own risk and COSY SUNDAY will have no liability to you for any loss or damage that you may suffer (including but not limited to any loss or damage to your computer equipment, hardware or software) arising out of or related to your access or use of, or reliance on, any Third Party Content or caused by or in connection with any purchase of goods or services available on or through any such Third Party Content. In case you access, in any form or manner, and for any purpose, such Third Party Content, COSY SUNDAY invites you to immediately review the terms and conditions regulating the use of the relevant Third Party Content.
You hereby acknowledge and agree that the use of the Website is at your own sole risk and you are entirely responsible for your use of the Website and any Third Party Content. COSY SUNDAY takes all measures necessary to reduce, as reasonably possible, the risk that the Website and COSY SUNDAY’s Content contain any viruses and defects. However, COSY SUNDAY cannot guarantee that your computer equipment, hardware or software or any data stored or created by your computer equipment, hardware or software (collectively, “Equipment”) will not be damaged, corrupted, lost or otherwise affected if you access or use the Website or any Content. You are responsible for procuring the technological, computer and telecommunications means, as well as acquiring the knowledge necessary to access and use the Website and COSY SUNDAY’s Content and for the related costs and expenses. COSY SUNDAY does further not warrant that the Website or any COSY SUNDAY’s Content, service or feature of the Website will be uninterrupted, or that any defects will be corrected, or that your use of the Website will provide specific results. The Website and the Content are delivered on an “as is” and “as available” basis. In addition, COSY SUNDAY disclaims all warranties, express or implied, including but not limited to any warranty of accuracy, completeness, non-infringement, merchantability or fitness for a particular purpose.
Limitation of Liability
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